|
tool-kit |
description |
generally highlights… |
|
"Getting buy-in for meeting
objectives" (FE-001-E)
(in preparation) |
 |
facilitation exercise |
|
process for getting group
agreement on your meeting agenda |
|
|
group objectives |
|
need for compromise between
different personal agendas |
|
|
"Our history, our maturity"
(FE-002-E) |
|
reflection exercise |
|
focus on the phase of
development of our organization: the phases we’ve been through and what
phase is next |
|
|
our future options and plans |
|
strategic context |
|
strengths and weaknesses |
|
vision, mission, goals |
|
differences of perception |
|
|
"How to get ahead in our
organization" (FE-003-E)
(already included in Defining
team values: PK-005-E) |
|
reflection exercise |
|
focus on what our organization
values right now, through the advice you’d give to a newly-recruited
family member about "how to get ahead" |
|
|
real organizational values,
versus what we may say we value |
|
attraction and retention |
|
differences of perception |
|
|
"The graveyard and the garden"
(FE-004-E) |
|
reflection exercise |
|
focus on the behaviours we
should change to be successful: those to cultivate in the garden or bury
in the graveyard |
|
|
our values |
|
internal strengths and
weaknesses |
|
organizational change needs |
|
differences of perception |
|
|
"Do we practice what we preach"
(FE-005-E) (already
included in Defining team values: PK-005-E) |
|
reflection exercise |
|
focus on the difference between
what our organization says it values and what it does |
|
|
whether what we do
appropriately reflects our declared values |
|
policies and procedures |
|
differences of perception |
|
|
"Notre organisation
pratique-t-elle ce qu’elle prêche?" (FE-005-F)
|
|
exercice de réflexion |
|
vise l’écart entre ce que notre
organisation prétend valoriser et ce qu’elle fait |
|
|
si ce que nous faisons reflète
adéquatement nos valeurs énoncées |
|
politiques et procédures |
|
différences de perception |
|
|
"What do customers really want"
(FE-006-E)
(in preparation) |
|
reflection exercise |
|
focus on understanding how
customers decide where to buy and how they evaluate quality service |
|
|
customer service |
|
service quality |
|
competitive positioning |
|
brand attributes |
|
|
"Our future: success or
disaster?" (FE-007-E)
(already included in Creating
plans for organizations: an overview: PK-001-E: a similar exercise is also
included in PK-003-E, Assessing strategic context)
|
|
reflection exercise |
|
focus on the best and the worst
that could happen to our organization in the future |
|
|
the value of strategic planning |
|
critical success factors |
|
vision, role, mission |
|
goals, change plans |
|
differences of perception |
|
|
Icebreaking questions (FE-008-E) |
|
16 suggested icebreaker
questions, divided into categories for "any group", "group of strangers",
"know each other well", and "penetrating questions" |
|
|
differences and similarities in
personal background, priorities, attitudes, lifestyle, etc. |
|
|
"Fits me like a glove" (FE-009-E) |
|
icebreaker exercise |
|
each participant drafts the
advertisement for the job that would "fit me like a glove" |
|
|
differences and similarities in
career interests, competences and experience |
|
individual values and ambitions |
|
|
"My coat of arms" (FE-010-E) |
|
icebreaker exercise |
|
each participant draws a
personal coat of arms that symbolizes who he is and what he does |
|
|
differences and similarities of
lifestyle, personal circumstances, interests |
|
individual values and career /
life balance |
|
|
"Our organization, our past, our
future" (FE-011-E)
(already included in Vision, role
and mission: PK-004-E) |
|
reflection exercise |
|
focus on our organization’s
lifeline: the key events and ups and downs of the past, the plan for the
future |
|
|
our future development and
plans |
|
strategic context |
|
opportunities and threats |
|
vision, mission, goals |
|
differences of perception |
|
|
"Our organization as a person"
(FE-012-E) |
|
reflection exercise |
|
focus on the nature of our
organization today through drawing it as though it was a person |
|
|
internal strengths and
weaknesses |
|
strategic context |
|
goals and organizational change
needs |
|
differences of perception |
|
|
"Notre organisation sous forme
humaine" (FE-012-F) |
|
exercice de réflexion |
|
vise la nature actuelle de
notre organisation par l’entremise d’un dessin de cette dernière comme si
elle était une personne |
|
|
forces et faiblesses interne |
|
contexte stratégique |
|
buts et besoins en matière des
changements organisationnels |
|
différences de perception |
|
|
"All at sea" (FE-013-E)
(already included in Assessing
strategic context: PK-003-E) |
|
reflection exercise |
|
focus on the context our
organization finds itself in through drawing it as a ship as part of a
nautical scene |
|
|
external opportunities and
threats, internal strengths and weaknesses |
|
strategic context |
|
vision, role, mission, goals |
|
differences of perception |
|
|
"Guiding lights" (FE-014-E)
(already included in Vision, role
and mission: PK-004-E)
|
|
reflection exercise |
|
focus on dreaming of a better
future, our vision of our organization tomorrow |
|
|
organizational vision |
|
values, goals |
|
differences of perception |
|
|
"Us today versus the ideal?"
(FE-015-E)
(already included in Assessing
strategic context: PK-003-E) |
|
reflection exercise |
|
focuses on identifying the gap
between where we are and what we do today, and where we need to be |
|
|
strategic context |
|
strategic plan goals |
|
change plan objectives |
|
differences of perception |
|
|
"Our values in action?"
(FE-016-E)
(already included in Defining
team values: PK-005-E) |
|
reflection exercise |
|
focuses on how well we live our
values: contrasts what we do to our values ("what we say we believe in") |
|
|
gap between values and action |
|
policies / procedures needing
changing |
|
differences of perception |
|
